WHAT ARE THE TOP DIGITAL MARKETING TRENDS FOR SMALL BUSINESSES IN 2019?
Traditionally, at the end of the year,
experts from all areas summarize and try to predict the future of their
industries. Most often, the forecasts supported by these data come true,
as they allow to identify trends and assess the degree of their influence on
the market. Marketing trends 2019 is no exception.
Of course, your strategy for the
coming year will not be turned upside down. But if you take into account a
few important points in it, you can gain time and apply new technologies before
competitors. How to refuse such?
1. CHAT-BOT
Chat-bots and live chats
are not new technologies. To them, it seems, everyone is
accustomed. However, the approach of marketers to this technology will
change.
1.4 billion people
interact with chat-bots every year. An impressive figure. At the same
time, 80% of brands are already using or planning to introduce them by 2020.
This means that in 2019, many
companies will start using chat rooms for marketing purposes.
What camp will you join?
As soon as chat-bots started appearing
on sites, users reacted to them with disbelief. But by the end of 2018,
many realized that this is indeed the most convenient method of
communication. Email and calls in the past.
Another couple of facts in the piggy
bank technology advantages. Live chat increases the chances of making a
purchase three times! It can also increase your conversion rates up
to 20% and ROI up to 305%.
2. Interactive
video content
Video is not the first time occupies a
leading position in the ranking of content formats. But by 2019 it will
change - it will begin a confident movement towards interactivity.
A familiar example to many is a video
with a circular view. This still underestimated format allows viewers to
choose the viewing angle and makes the experience much more impressive.
360 ° video can be published not only
in social networks, it will increase the efficiency of both email and website.
98% of US consumers agree
that the all-around videos are more interesting than traditional ones. Not
surprisingly, the rate of click ability is 8 times higher. 70% of
marketers confirm - 360 ° video positively influenced their business,
because the audience interacts with them 65% more willingly.
Considering all these
data, you can safely add interactive videos to the list of hot trends for 2019.
3. IGTV
Have you heard about IGTV? Details
about the new Instagram application, I told in this article.
Loud launch, predictions, and then a
lull. Should I put a cross on a mobile video project?
Considering how rapidly Instagram is
developing, developers need to rely on the developers' instincts.
In 2019 IGTV has every chance of
becoming a hit. While the application is only gaining momentum, you need
to have time to conquer the hearts of users. By the time competitors get
to IGTV, you will have time to build a confident presence.
4. New
horizons of personalization
Algorithms of artificial intelligence
can offer users a completely new level of personalization of experience, which
will inevitably lead to an increase in sales.
In 2019, personal recommendations will
become more accurate and relevant. This is especially waiting for the
younger generation.
Users are willing to share personal
data to see more relevant content and advertising. Equally beneficial to all!
5. Advertising
on Facebook and Instagram
Most companies around the
world prefer to pay for promotion on Facebook and Instagram.
31% of brands in Instagram promote
their accounts with advertising. In 2017, this figure was 24%, in 2016 and
even less - 12%. For four years, the volume of advertising on the platform
has grown 8 times!
And since Instagram is owned by
Facebook, many companies are moving on these two platforms simultaneously.
If you have never run an Instagram ad,
be sure to test it next year. The more advertisers on the platform, the
harder it is to break through organic content. Therefore, you should not
lose time.
6. Beacon
technology
Beacon technology is similar to GPS,
but for business (especially retail) it is of much greater interest. Here
is how it works.
The first condition is that the user
must install the brand application. After that, it will be possible to
monitor its movement: determine the most popular departments of the store or
the hours when the customer is near the establishment. All this data helps
brands send personalized offers to customers.
This technology will be useful for
online shopping. They can place Beacon beacons in public places and reach
out to the audience during their visit.
With the growing popularity of mobile
applications, business interest in this technology will also
increase. In 42% of companies already have their own
applications (among brands created mellinialami, this figure is even higher -
55%). 30% plan to create an application in the near future. What does
it mean? In 2019, you should seriously think about creating a branded
application and using Beacon technology in marketing.
7. Voice
search
Voice assistants are everywhere: they
migrated from smartphones to stationary speakers. In 2018, Yandex was
the first in Russia to introduce this convenient gadget, so now we have
our own counterpart of the popular Amazon Echo in the West.
Users from all over the world are
getting used to asking questions with a voice, which cannot but affect the
search results.
Experts predict that by
2020, 50% of all requests will be in a voice. But now there are more than
a billion of them a month.
8. Predictive
analytics
Predictive analytics works on the same
principle as personal recommendations, but at the same time offers much more
possibilities.
As you can see, 23% have already
implemented predictive analytics, while 90% are sure that its use is
necessary. So in the coming year, the first indicator will begin to grow
at a confident pace, you can be sure.
This is not surprising, because
predictive analytics helps to effectively segment customers and takes
automation to a new level. Add you and this technology in the list of
goals for 2019.
9. Mobile
payments
Does your business accept mobile
payments? If not, add the corresponding item to the strategy for
2019. This trend will gain momentum.
First, mobile payments allow you to
pay for goods and services in a mobile application. In Starbucks, for
example, you can pay for your order in advance.
Secondly, the technology makes it
possible to pay for purchases with a smartphone. Already more
than 440 million people worldwide use Apple Pay, Google Pay and
Samsung Pay.
By 2020, that number will be 760
million. 2019 promises to be a hot year for mobile payments.
10. AI
and machine learning
Many of the above trends are
unthinkable without artificial intelligence and machine learning. Every
year, these technologies are improving and open up new opportunities for marketers.
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